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Align Parts
Canomod - Custom Helicopter Canopies
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AddictiveRC LLC Sales and Refund Policy / Terms and Conditions

YOUR CONSENT:

By using our website and ordering from us, you consent to this sale and refund, privacy policy plus the terms and conditions stated on this page.


PAYMENT TERMS:

All prices are to be paid in U.S. dollars and full payment is due before delivery. We accept Visa, MasterCard and PayPal payments.


SHIPPING

All orders must pay shipping, handling and insurance charges. These fees are calculated based on each individual order. We will package, weigh and measure each shipment and then calculate the shipping cost based on the shipping method you selected during the checkout process. We then add on a handling charge and shipping insurance to every shipment. The shipping insurance is based on the value of items being shipped. The insurance is to guarantee products during the shipping process and is calculated by the shipping carrier.


ORDER FULFILMENT AND SHIPPING:

Most orders ship the same or next business day (Monday through Friday excluding weekends and holidays). Please allow up to 3 business days for order processing and shipment. Our 3-day order processing period does not include transit time by the carrier. Shipment transit times vary based on the customers location.

Orders are delivered via the United States Postal Service (USPS) or FedEx. Shipping charges are determined based on package dimension, actual weight and the volume of packages. We do not ship to PO boxes or APO addresses.


INTERNATIONAL ORDERS

We currently accept International orders with confirmed PayPal accounts. All International orders are considered final and non refundable. International customers also must pay for shipping and handling plus any and all applicable tariffs, customs and or taxes. International orders are subject to review and may not be processed.


BACKORDERS:

Out of stock items will be backordered and shipped when they become available. We will contact via email letting you know of any backordered goods, you will have the option to cancel the item(s) which is subject to our cancellation terms. Please see the order cancellation terms below for details. All back orders are subject to additional shipping and handling charges.


CUSTOM / SPECIAL ORDERS
All items that are special ordered or custom made to order are non refundable.


ORDER CANCELATIONS:

All canceled orders including any pre-orders will be charged a 30% cancellation fee at the time of the refund. A full refund can be issued in the form of a store credit which can be used within 90 days of the original order/pre-order date. After 90 days your store credit will expire with no refund available.


RETURNS AND EXCHANGES:

Unopened and unused goods in new salable condition may be returned within 14 days of the order date for store credit only.

We will not accept any returns from items that are shipped outside of the Continental US.

Clearance and used items are sold as is and are non refundable nor can these items be exchanged for another product or store credit.


WARRANTY ISSUES:

If any product fails within the products warranty period, the warranty is between you, the customer, and the manufacturer. If a product we've sold you fails after the warranty period is over, we will direct you to the manufacturer for help.


INFORMATION WE COLLECT:

We collect a variety of information in order to process your order or make interacting with our web site better. Information is collected in the following ways:

- We collect information from you when you place an order, communicate with us via e-mail or by phone.
- When ordering we collect your full billing, credit card and if applicable alternative shipping information.
- We use "cookies" to store shopping cart information only, no personal data is captured or stored.
- Google Analytics is used to record and track visitor information. No personal information is collected.


USE OF INFORMATION:

We may use the information we collect from you when you purchase products, respond to a survey or marketing communications, surf the web site, or use other site features in the following ways:

- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To process your transaction.
- To administer a contest, promotion, survey or other feature.


CUSTOMER SECURITY:

We implement a variety of security measures to maintain the safety of your personal information. When you place orders or access your personal information, we use a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology.

We do not collect or store credit card information in our shopping cart or on our server(s). Authorize.net (Gateway) and the merchant Chase Paymentech may collect and store this information without our knowledge. AddictiveRC LLC does not have access to sensitive credit card data and cannot be held responsible for lost or stolen information from Authorize.net or Chase Paymentech. If you place an order over the phone we will destroy all credit card information after the sale has been completed.


USE OF COMPUTER COOKIES:

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to remember and process the items in your shopping cart.

We use Google Analytics to gather and store visitor information to the web site. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie preferences. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.


INFORMATION DISCLOSURE:

No. We do not disclose, share, sell, lease or otherwise publish personal information collected about our customers, unless required to do so by law. We respect your right to privacy and take steps to protect it. If you provided your consent by joining our mailing list, we may send you news and sales updates via email or through the US Mail. You can opt out of receiving this information at any time by contacting us.


THIRD PARTY LINKS:

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. We seek to protect the integrity of our site and its visitors and welcome any feedback about these linked sites including if a specific link does not work.


CHANGES TO OUR POLICY:

This policy is subject to change without notice. If we make any changes to our privacy policy, we will post those changes on this web page.


COPYRIGHT:

The entire contents included in this web site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of AddictiveRC LLC. The collective work includes works that are licensed to AddictiveRC LLC and its websites. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of purchasing products from the web site. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by AddictiveRC LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Some material provided by third parties may be subject to their own terms and conditions and copy written to them or their organization.


TRADEMARKS:

All trademarks, service marks and trade names of AddictiveRC LLC used in the site are trademarks or registered trademarks of AddictiveRC LLC.


LIMITATION OF LIABILITY:

AddictiveRC LLC will NOT be held liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if AddictiveRC LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


TYPOGRAPHICAL ERRORS:

In the event that an AddictiveRC LLC product is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product(s) listed at the incorrect price. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. We will notify you of the discrepancy in price and offer you the option to pay for the difference if underpriced or cancel the order. If you wish to cancel the order and your credit card has been charged we will either void the order or issue a credit to your credit card account in the amount of the charged amount. A void or refund will depend on whether or not the card has finished being processed by the bank.

AddictiveRC LLC will NOT be held responsible for errors in product description or specifications. We reserve the right to change the product description or specifications at any time.


TERM; TERMINATION:

These terms and conditions are applicable to you upon your accessing the site. AddictiveRC LLC may terminate these terms and conditions, or any part of them, without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


NOTICE:

AddictiveRC LLC may deliver notices to you by means of e-mail, a general notice on the site, or by other reliable methods to the address you have provided.


USE OF WEB SITE:

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including an AddictiveRC LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


INDEMNIFICATION:

You agree to indemnify, defend, and hold harmless AddictiveRC LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person.


THIRD-PARTY LINKS:

In an attempt to provide increased value to our visitors, AddictiveRC LLC may link to sites operated by third parties. However, even if the third party is affiliated with AddictiveRC LLC, we have no control over these linked sites, all of which have separate privacy and data collection practices, independent of AddictiveRC LLC websites. These linked sites are only for your convenience and therefore you access them at your own risk.


WARRANTY DISCLAIMER:

This web site, the materials and content on this site is provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, AddictiveRC LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. AddictiveRC LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. AddictiveRC LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

If any product fails within the products warranty period, the warranty is between you, the customer, and the manufacturer. If a product we've sold you fails after the warranty period is over, we will direct you to the manufacturer for help.


PRODUCT DISCLAIMER:

Some of the products sold by AddictiveRC LLC are considered dangerous and should not be used around or by children or animals. Many of the products we sell also contain small parts, which can cause chocking and should not be allowed around children or animals.

Due to the flying nature of our products if not properly handled may cause damage to people and other objects. AddictiveRC LLC will NOT be held responsible for any damage caused.

Batteries not properly handled may explode and cause injury or death and should be handled with care. AddictiveRC LLC will NOT be held responsible for injury or death from these products. Use at you own risk. Batteries should also be recycled by an authorized recycling center and not disposed of via standard trash removal companies.

The use and operation of FPV radio equipment (such as UHF long range systems or video transmission equipment) in the USA and many other countries may require a license and some countries may forbid its use entirely. In the USA, you will need a "HAM" amateur radio license. It is your responsibility to ensure that the use of products you purchase from us meet the requirements imposed by your government's rules and regulations for RF devices. Do not purchase products from us if you are unsure of the government requirements or are not able to comply with them. GetFPV cannot be held responsible for your actions under any circumstance, including if you use products purchased from us in violation of your government's regulations.

You acknowledge that you fully understand the inherent danger involved when operating multi-rotor and other aerial models. Spinning propellers can cause severe injury. Never work on your models with mounted propellers.

Please conform to any and all other applicable state and federal laws.


MISCELLANEOUS:

Your use of this site shall be governed in all respects by the laws of the state of Arizona, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of product(s) from RCHobbyHelicopter.com) shall be in the state or federal courts located in Tucson, Arizona. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of product(s) from RCHobbyHelicopter.com) must be commenced within one (1) year after the claim or cause of action arises. AddictiveRC LLC failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. AddictiveRC LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.

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